In the traditional setup, departments are siloed, working in isolation hence, they forget the most important component of their business: the customer. The foundation of the role Chief Customer Experience Officer is to align departments with a customer-centric culture and...
Chief Transformation Officers are responsible from harnessing organizational change to drive new growth. CTO is meant to see the whole picture and consider people, data, and infrastructure in a cross-functional way, hence ensuring a seamless transformation across the organisation. Due...