The field service management industry is evolving rapidly worldwide, driven by technological advancements and a focus on operational efficiency. In India, the industry is experiencing significant growth, marked by the increasing adoption of digital solutions to enhance service delivery, optimize resources, and improve customer satisfaction across various sectors.
Key trends in India include the rising use of cloud-based solutions and mobile technologies, which enable real-time tracking, better resource allocation, and enhanced customer satisfaction. Indian companies are increasingly investing in these technologies to optimize workflows, reduce costs, and improve service delivery. Additionally, the market is witnessing a shift toward automated scheduling, dispatching, and route optimization, which are critical for efficiently managing large and dispersed field teams.
The demand for FSM solutions is being fueled by the country’s ongoing digital transformation, the expansion of mobile networks, and the need for better management of field operations. Living in a digitally driven world has increased customer expectations; customers know what’s possible and expect unblemished service quality every single time. The field service market is positioned to grow based on evolving customer expectations, the need for modernization across workforce management in the SME ecosystem, and operational excellence driven by critical innovations. Industries are leveraging technology to support customer retention and turnaround efforts. Join us at the FSM Transformation Forum, where industry leaders and innovators come together to explore the future of field service management in various sectors.
- Trident BKC,Mumbai
- 2025-02-13
- 8:30
- 2025-02-13
- 17:30
- [email protected]
- 8073594206